Privacy Policy

Last updated: 12 October 2026

Who is responsible

Menglingle Pet Food Co., Ltd. (郑州萌灵乐宠物食品有限公司), based in Zhengzhou, Henan, China, operates this business catalogue. For privacy enquiries or to exercise your rights, email 15617941915@163.com.

Information involved

This site has no customer account, checkout, payment collection or enquiry form. If you contact us by email, WhatsApp or WeChat, we receive the contact details, company information, messages and attachments you choose to send. Please do not send sensitive personal information or payment-card details. The hosting service may process technical requests, including IP address, browser information, requested pages, timestamps and security logs, to deliver and protect the site.

How information is used

We use enquiry information to answer questions, prepare requested catalogues and quotations, discuss supply and packaging, and manage the resulting business relationship. Necessary records may also be used to meet legal obligations or resolve disputes. Sending an enquiry does not subscribe you to a newsletter. This website does not use advertising profiles or automated decisions with legal or similarly significant effects.

Grounds for processing

We process information on the basis required by the law that applies: for example, taking requested steps towards a contract, performing a contract, meeting a legal obligation, or obtaining consent when required. Where EU or UK data protection law applies, responding to a business representative and protecting the site may rely on legitimate interests in business communication and security, balanced against the individual’s rights. Consent can be withdrawn without affecting earlier lawful processing.

Language preference and external services

Selecting a language saves only the value en or zh in your browser under mll-language. It remains until you clear it or your browser removes it. It is not sent to us by the site. See the Cookie & Storage Policy to clear it. Email links open your mail app; WhatsApp links open WhatsApp. Those providers handle information under their own policies when you use them. No embedded third-party video, analytics or advertising script is included in this version.

Access, recipients and international handling

Enquiries are handled by our team in China. Information may also be handled by the email or messaging provider you use, and by service providers necessary for hosting, communications and business administration, or by authorities where law requires. We do not sell enquiry information. If a transfer requires specific notices, safeguards or separate consent under applicable law, these must be provided or obtained before that transfer. Contact us for information about the handling of your particular enquiry.

Retention and security

Enquiry records are kept only as long as needed for the enquiry and any resulting business relationship, with longer retention only where necessary for legal obligations or a dispute. Relevant factors include whether a quotation is still active, whether an order was placed and applicable record-keeping requirements. Hosting and communications providers control their own technical-log retention. We seek to limit access to people who need it; no internet service can guarantee absolute security.

Your choices and rights

Depending on applicable law, you may request access, a copy, correction, deletion, restriction or portability of your information, object to processing, or withdraw consent. Email the address above with your request; we may ask for proportionate information to verify identity and will respond within the applicable legal timeframe. You may also complain to the relevant data protection authority. If you do not provide contact information, we may be unable to respond to an enquiry.

Children and changes

This catalogue is intended for business enquiries, not children. If a child has sent personal information, please contact us so that we can address it. We will update this page when the site’s data practices change and provide additional notice or seek consent where required.